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SKYiCloud.Com Power by SKYRHRG
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Acceptable Use Policy (AUP)

Usage Policy

Follow the rules to keep the connection secure

General Acceptable Use Policy

This Acceptable Use Policy (AUP) outlines the expectations and rules for use of the SKYiCloud Hosting Service. Any violation of this AUP may result in immediate suspension or termination of the Service. In the event of any dispute between SKYiCloud and the User regarding the interpretation of this AUP, SKYiCloud‘s interpretation, in its reasonable commercial judgment, will take precedence. This Acceptable User Policy (AUP) is an agreement between SKYiCloud and the account holder. It outlines the legal and ethical responsibilities of the account holder when using SKYiCloud‘s services. By agreeing to this AUP, the account holder understands that SKYiCloud has the right to suspend or cancel their access to any or all of the services provided by SKYiCloud if they are found to be using the account inappropriately. SKYiCloud also reserves the right to modify the terms of this AUP at any time. The account holder agrees to be bound by any changes to the AUP and agrees to check the AUP regularly for updates. The account holder understands that it is their responsibility to ensure that their use of SKYiCloud‘s services is lawful and in accordance with the terms of this AUP. By agreeing to this AUP, the account holder agrees to indemnify and hold SKYiCloud harmless from any claims resulting from their use of SKYiCloud‘s services.

Offensive Content

SKYiCloud does not allow content that is offensive in nature, including but not limited to pornographic, hateful, harassing, or threatening material. We reserve the right to suspend or terminate any account that violates this policy.

Internet Abuse

Internet abuse including hacking, phishing, malware distribution, spam, or unauthorized access attempts is strictly prohibited.

Newsgroup, Chat Forums, Other Networks

Users must ensure responsible participation in all forums, chats, and networks and must not misuse SKYiCloud services for unlawful purposes.

SKYiCloud – Plan Upgrade Policy

This Plan Upgrade Policy (“Policy”) governs the terms and conditions related to the upgrade of hosting plans and add-on services provided by SKYiCloud (“Company”, “we”, “us”, or “our”). By purchasing, upgrading, or using any SKYiCloud service, the customer (“User”, “you”, or “your”) agrees to be legally bound by this Policy.

  1. Eligibility for Plan Upgrade
    • 1.1 Users subscribed to a Monthly Plan may upgrade to a higher-tier Monthly Plan within the same service category or from a Monthly Plan to a Yearly Plan within the same service category.
    • 1.2 Users subscribed to a Yearly Plan may upgrade only to a higher-tier Yearly Plan within the same service category.
  2. Same Service Category Requirement
    • 2.1 All upgrades must remain within the same service category unless expressly approved by SKYiCloud in writing.
    • 2.2 Cross-category upgrades are subject to availability and SKYiCloud’s sole discretion.
  3. Add-On Upgrade Policy
    • 3.1 Add-ons such as CPU, RAM, storage, bandwidth, or similar resources may be upgraded only within the same billing cycle as the primary plan.
    • 3.2 Monthly plans allow Monthly add-on upgrades only, and Yearly plans allow Yearly add-on upgrades only.
  4. Upgrade Charges, Billing & GST
    • 4.1 Upgrade charges are calculated on a prorated basis for the remaining billing cycle.
    • 4.2 All upgrade charges are non-refundable and non-reversible.
    • 4.3 Applicable GST and taxes shall be charged in accordance with the Central Goods and Services Tax Act, 2017.
  5. No Downgrade Policy
    • Once upgraded, no plan or add-on may be downgraded, reverted, or reduced under any circumstances.
  6. Refund Policy
    • No refunds, credits, or adjustments shall be provided once an upgrade has been processed.
  7. Compliance with Indian IT Laws
    • This policy is governed by the Information Technology Act, 2000. Electronic records and invoices generated by SKYiCloud shall be legally valid.
  8. Governing Law & Jurisdiction
    • This Policy shall be governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of Indian courts.
  9. Acceptance of Policy
    • By using or upgrading SKYiCloud services, the User confirms acceptance of this Policy in full.

Contact Us

  • Email: info@skyicloud.com
  • Phone: +91 8617663751, 9733544794, 7001619344
  • Address: House No 1, Sagarpara, Jalangi, Murshidabad, West Bengal, Pin: 742306